Skip to main content

Health and wellness benefits designed with care

Get more from your health plan with these member resources and services, designed to help you get healthier, get personalized support and more — all available at no additional cost to you.

UnitedHealthcare digital tools

With UnitedHealthcare's digital tools -® and UnitedHealthcare® app - you can find and estimate costs, check what's covered, search providers, view plan balances, and see claim details. 

Watch our video >

Access your plan easily

With®, you've got your own personalized health plan hub built to help you manage your health plan 24/7. You can use it to search for a doctor, find and estimate costs for network care, see what’s covered, view claim details and account balances and so much more. It also includes COVID-19 resources and information about vaccines.

Your app for on-the-go access

When your health plan’s right at your fingertips, you can manage your benefits anytime, anywhere. Download the UnitedHealthcare® app to find nearby care options in your network, video chat with a doctor 24/7, view and share your health plan ID card, see your claim details, view progress toward your deductible and so much more.

Talk to an advocate

Connect with an advocate over the phone, via® webchat or on the UnitedHealthcare® app — someone who can provide you with information and support to help you understand your benefits and claims, make more informed decisions about your health and access the care that helps fit your needs. Advocates are available Monday through Friday during business hours.

Get care, virtually anywhere

With 24/7 Virtual Visits1, you can video chat with a doctor by computer or mobile device2  from home or anywhere. Doctors can diagnose a wide range of nonemergency medical conditions — from flu to migraines and more. In addition to helping you save time, the cost of Virtual Visits is typically lower than being treated at a doctor’s office, urgent care center or emergency room.

Learn more about Virtual Visits (PDF) >

Learn more about preventive care

A big part of living a healthier life is detecting health issues early. Following clinically accepted age and gender preventive care guidelines for screenings and immunizations may help you manage your health. The interactive Preventive Care Guidelines tool makes it quicker and easier to get the guidelines that may be right for you and includes a checklist you can use to talk with your doctor.

Learn about recommended preventive care services (PDF) >

Confidential support for work-related or personal issues

The behavioral health benefit offers support for alcohol and drug use recovery, depression, anxiety and stress, coping with grief and loss, relationship difficulties, compulsive habits and disorders and medication management.

Learn about mental health services >

Connect to resources for support

Sometimes life can present real challenges — from not having enough food for you and your family to not being able to make ends meet to not being sure if you have a home to live in. It’s not always easy to reach out for help, or even know where to begin to find it. Now you can connect to local programs and services available to you at $0 or reduced cost.

Lean more about health support resources flyer (PDF) >

Tap into support to help manage stress and anxiety

Access clinically tested techniques, coping tools and community support to help dial down possible symptoms of stress, anxiety and depression — anytime — with the Sanvello app. Learn ways to relax, be present and stay focused, right at your fingertips.

Contact us

Medical and Pharmacy Customer Service
Monday – Friday, 8 a.m. – 8 p.m. in your local time

Dental Customer Service
Monday – Friday, 8 a.m. – 11 p.m. ET

Vision Customer Service
Monday – Friday, 8 a.m. – 11 p.m. ET
Saturday, 9 a.m. – 6:30 p.m. ET