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Health and wellness benefits designed with care

Get more from your health plan with these member resources and services, designed to help you get healthier, get personalized support and more — all available at no additional cost to you.

Talk to an advocate

Connect with an advocate over the phone, via myuhc.com® webchat or on the 
UnitedHealthcare® app — someone who can provide you with information and support to help you understand your benefits and claims, make more informed decisions about your health and access the care that helps fit your needs.
Advocates are available Monday through Friday during business hours.

Get care, virtually anywhere

With Virtual Visits, you can video chat with a doctor by computer or mobile device* from home or anywhere. Doctors can diagnose a wide range of nonemergency medical conditions — from flu to migraines and more. In addition to helping you save time, the cost of Virtual Visits is typically lower than being treated at a doctor’s office, urgent care center or emergency room.

Learn more about Virtual Visits >

Learn more about preventive care

A big part of living a healthier life is detecting health issues early. Following clinically accepted age and gender preventive care guidelines for screenings and immunizations may help you manage your health. The interactive Preventive Care Guidelines tool makes it quicker and easier to get the guidelines that may be right for you and includes a checklist you can use to talk with your doctor.

Learn about recommended preventive care services>

Stronger with the Peloton app

Your health plan option includes a 1-year Peloton Digital Membership — available to you at no additional cost. You'll get access to thousands of live and on-demand fitness classes, with something for nearly every fitness interest, ability and schedule-from cardio to yoga, strength training to meditation, all on the Peloton® App. Take classes as you work toward your fitness goals from home or wherever you are-no fitness equipment required.

Learn more about preventive care

A big part of living a healthier life is detecting health issues early. Following clinically accepted age and gender preventive care guidelines for screenings and immunizations may help you manage your health. The interactive Preventive Care Guidelines tool makes it quicker and easier to get the guidelines that may be right for you and includes a checklist you can use to talk with your doctor.

Learn about recommended preventive care services>

Confidential support for work-related or personal issues

The behavioral health benefit offers support for alcohol and drug use recovery, depression, anxiety and stress, coping with grief and loss, relationship difficulties, compulsive habits and disorders and medication management.

Learn about mental health services >

Access the nation’s leading health care facilities

Our Centers of Excellence network provides access to leading health care facilities, physicians and services to support safe, specialized and cost-effective care. Our nurse consultants can provide information you need to help you make decisions about your care and guide you to one of our Centers of Excellence
programs to meet your specific health care needs.

Access your plan easily

With myuhc.com®, you've got your own personalized health plan hub built to help you manage your health plan 24/7. You can use it to search for a doctor, find and estimate costs for network care, see what’s covered, view claim details and account balances and so much more. It also includes COVID-19 resources and information about vaccines.

Your app for on-the-go access

When your health plan’s right at your fingertips, you can manage your benefits anytime, anywhere. Download the UnitedHealthcare® app to find nearby care options in your network, video chat with a doctor 24/7, view and share your health plan ID card, see your claim details, view progress toward your deductible and so much more.

Tap into support to help manage stress and anxiety

Access clinically tested techniques, coping tools and community support to help dial down possible symptoms of stress, anxiety and depression — anytime — with the Sanvello app. Learn ways to relax, be present and stay focused, right at your fingertips.

Advocate4Me services should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through Advocate services is for informational purposes only and provided as part of your health plan. Wellness nurses, coaches and other representatives cannot diagnose problems or recommend treatment and are not a substitute for your doctor’s care. Your health information is kept confidential in accordance with the law. Advocate services are not an insurance program and may be discontinued at any time.

* Data rates may apply.Virtual Visits phone and video chat with a doctor are not an insurance product, health care provider or a health plan. Unless otherwise required, benefits are available only when services are delivered through a Designated Virtual Network Provider. Virtual Visits are not intended to address emergency or life-threatening medical conditions and should not be used in those circumstances. Services may not be available at all times or in all locations.

Certain preventive care services are provided as specified by the Patient Protection and Affordable Care Act (ACA), with no cost-sharing to you. These services may be based on your age and other health factors. Other routine services may be covered under your plan and some plans may require copayments, coinsurance or deductibles for these benefits.

Rally Health provides health and well-being information and support as part of your health plan. It does not provide medical advice or other health services, and is not a substitute for your doctor's care. If you have specific health care needs, consult an appropriate health care professional. Participation in the health survey is voluntary. Your response will be kept confidential in accordance with the law and will be used only to provide health and wellness recommendations or conduct other plan activities. If you experience any technical problems when using the Rally site, please call 1-855-215-0230.

The Centers of Excellence (COE) program providers and medical centers are independent contractors who render care and treatment to health plan members. The COE program does not provide direct health care services or practice medicine, and the COE providers and medical centers are solely responsible for medical judgments and related treatments. The COE program is not liable for any act or omission, including negligence, committed by any independent contracted health care professional or medical center.Insurance coverage provided by UnitedHealthcare Insurance Company. Insurance coverage provided by UnitedHealthcare Insurance Company of New York. Health plan coverage provided by or through UnitedHealthcare Insurance Company, UHC of California and UnitedHealthcare Benefits Plan of California.

The UnitedHealthcare® app is available for download for iPhone® or Android®. iPhone is a registered trademark of Apple, Inc. Android is a registered trademark of Google LLC.

This app is available for download for iPhone® or Android®.iPhone is a registered trademark of Apple, Inc. Android is a registered trademark of Google LLC.Certain preventive care services are provided as specified by the Patient Protection and Affordable Care Act (ACA), with no cost-sharing to you. These services may be based on your age and other health factors. Other routine services may be covered under your plan and some plans may require copayments, coinsurance or deductibles for these benefits.

Contact us

Medical and Pharmacy Customer Service
1-888-297-0878
Monday – Friday, 8 a.m. – 8 p.m. in your local time

Dental Customer Service
1-888-571-5218
Monday – Friday, 8 a.m. – 11 p.m. ET

Vision Customer Service
1-888-571-5218
Monday – Friday, 8 a.m. – 11 p.m. ET
Saturday, 9 a.m. – 6:30 p.m. ET